The present conditions of use of the website regulate the terms of access and use of https://www.cooluprecords.com/, property of Cool Up Records, which the user of the portal (registered or guest) must accept in order to use all the services and information provided by the portal.

 

The user as well as Cool Up Records, owner of the portal, may be jointly referred to as the parties. The mere access or use of the portal, of all or part of its contents and services means the full acceptance of the present conditions of use. The provision and use of the portal is understood to be subject to strict compliance with the terms contained in these conditions of use of the portal.

 

 

Information, services and products

 

Users can access different types of content and products through the portal. The portal reserves the right to modify, at any time and without prior notice, the presentation and configuration of the contents and products offered on the portal. The user expressly acknowledges and accepts that at any time the portal may interrupt, deactivate and/or cancel any information or service. The portal will make its best efforts to try to guarantee the availability and accessibility of the website. However, on occasions, for reasons of maintenance, updating, improvements, etc., access to the portal may be interrupted.

 

 

The application does not intervene in the creation of those contents and/or services provided or supplied by third parties in and/or through the application, nor does it control their legality. In any case, it does not offer any kind of guarantee regarding the same. The user acknowledges that the application is not and will not be responsible for the content and/or services provided or supplied by third parties in and/or through the application. The user accepts that the application will not assume any responsibility for any damage or harm produced as a consequence of the use of this information or services of third parties.

 

Except in cases where the law expressly imposes otherwise, and exclusively to the extent and extent to which it is imposed, the application does not guarantee or assume any responsibility for any possible damages caused by the use and utilisation of the information, data and services of the application.

 

In any case, the application excludes any liability for damages that may be due to information and/or services provided or supplied by third parties other than Cool Up Records. The application will control the legality of those contents or services provided through the platform by third parties. In case the user suffers any damage or harm as a result of the use of the application, he/she will be able to communicate it and the measures deemed appropriate to solve it will be taken.

 

 

The user must at all times respect the terms and conditions set out in this legal notice. The user expressly declares that he/she will use the portal diligently and assumes any liability that may arise from non-compliance with the rules.

 

No user has the right to modify, completely or in parts, any of the works belonging to the content of the portal, nor to create works based on or derived from those of Cool Up Records, without the collaboration and confirmation of the authors of the works, registered in the Sociedad General de Autores Españoles (General Society of Spanish Authors). Any private or public use of musical or audiovisual works where the authorship and use rights are not respected, so it is forbidden to disseminate, store and/or manage data or contents that infringe third party rights or any regulations governing intellectual or industrial property rights.

 

Likewise, the user may not use the portal to transmit, store, disseminate, promote or distribute data or contents that contain viruses or any other computer code, files or programmes designed to interrupt, destroy or damage the operation of any computer or telecommunications programme or equipment.

 

The user undertakes to indemnify and hold the portal harmless for any damage, harm, sanction, fine, penalty or compensation that the portal may have to face.

 

 

The portal adopts all mandatory technical and organisational security measures for the processing of data, in accordance with the provisions of current European legislation.

 

The user expressly declares that any personal or third party data that he/she accesses, enters, modifies or deletes has the right to do so or has the express authorisation of this third party. The portal informs the user that he/she may exercise the rights of access, rectification, opposition, cancellation and elimination by writing to the following address: info@cooluprecords.com

 

Customers have a claim period of 15 calendar days from the date of receipt within which the purchase can be reviewed and Cool Up Records will refund the amount paid, if the details specified in the warranty section are adequately fulfilled.

 

In order to effectively exercise the right to claim, it will be necessary to send an email with the reference details of the order to our email address info@cooluprecords.com so that we can analyse your case and provide you with the most appropriate solution possible.

 

 

In the event of a defective or damaged product, we will proceed, as appropriate, to the replacement or resolution of the purchase, which will be free of charge for the consumer. Cool Up Records will respond to incidents reported within 15 calendar days of delivery.

 

The conditions of the guarantee are as follows:

 

1. Product seriously deteriorated in reproduction support, which affects the reproduction of the work in a tangible way. Due to a failure in the execution of the copy, by the service of the companies that Cool Up Records works with for the creation of products.

 

2. Product seriously damaged in the packaging, due to inadequate transport or delivery.

 

3. Product not delivered, due to a failure justified by the companies that offer Cool Up Records the transport and delivery services of the products purchased through the application. Being valid and demonstrable the addresses provided for the delivery of physical products that need an ordinary shipment.

 

Cool Up Records is not responsible for any misuse, intentional or not, after the delivery of the product, since as a musical artistic work the responsibility lies with the owner of the copy.

 

 

The customer declares that he/she has full capacity to make the purchase, being of legal age and in possession of a valid credit or debit card issued by a bank, platform or entity permitted on the portal. The Client guarantees and is responsible that all the data provided on his card are proper, valid and easily demonstrable veracity.